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yoohoo

Can I check-in for my flight with the reference number if I lose my paper air ticket?

I bought an air ticket online from a travel agent and they will be sending me the paper ticket. If my paper ticket gets lost in the mail, will I be able to check in with my flight booking reference number?
Additional Details
It's a long-haul flight on Malaysia Airlines, by the way.

    



Show all answers


kiara_niniel
@ Scratbag: Sorry mate, what you mean is an e-Ticket, not a paper ticket as described in the question....

No, unfortunately if the travel agent issued you a good oldfashioned paper ticket you will not be able to check in with just the reference number. The procedure is as follows:

- You will need to fill out a lost ticket application

- You will need to buy a new ticket

- The old ticket will be voided

- If the old ticket turns up surprisingly after all this, you can get a refund on the new ticket you bought minus a processing fee.

Let's keep our fingers crossed that you will receive your ticket soon!


averagebear
No, you cannot. The agent at check-in cannot process you without receiving the flight coupon from you. Your money is sitting on the paper ticket.
If this place is mailing it to you by post, then it must really be a paper ticket. Why paper ticket? Is this a reputable online agent? If you already have the ticket number, check with the airline to make sure the ticket they're sending you is good.


cherub
Rating
You should be able to as they will have you listed by your name and reference number. Make sure you have passport however. Most online bookings don't send paper tickets. Copy the reference number down carefully and keep it in a safe place with your passport. I know this sounds obvious, but when it comes to last minute preparations for long trips you would be surprised how one forgets things. Print out your online reservation confirmation. Have a good time.


nachosmyman
No, you will need the paper ticket. If you don't get it 2 days before your flight, call them and they will re-issue it either by mail or have you pick it up at the airport.

EDIT: In response to the others who are telling you to use a better agent next time and get an e-ticket....it has nothing to do with the travel agent, it is the airline that issues an electronic or paper ticket. Not all airlines use e-tickets.


apuleuis
Nope. Your paper ticket is proof that you paid. Like Kiara said, you can buy a ticket at the counter then get that money refunded (the higher priced ticket you buy at the counter is the one that gets refunded I believe) once you get the original paper ticket. Next time go through a place that issues electronic tickets, its just so much easier.


bannister_natalie
Rating
Go on the website where you bought your ticket from and put in your reference number and it will bring up your details and an opportunity to resend the paperwork to your email address for you to print off again.


entertainer
As a rule no if the airline have issued a paper ticket it is because they dont have etickets on that route. Iwould contact the airline and explain the situation and they will advise on what you can do. They may issue you another ticket which you pick up at the airport. You can always call the agent you booked with and they should sort this for you.


amir_in_london
Rating
depends on the airline so ask them





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