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Additional Details
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jc

Can anyone find a link to Southwest Airlines dress code?

This is in regards to a news story about a woman who was asked to change her clothes and then asked to leave and book another flight because her skirt was too short. SW finally relented and let her fly as long as she pulled her skirt down and lifted her top up. I was looking around for the Southwest Airlines dress code and couldn't find it on their site. Does anyone know where how it reads and where you agree to it?

    



Show all answers


Sweet n Sour
Rating
I believe that if another paying customer on a flight has concerns about another passenger and their manner of dress, they can tell an agent, who can address the situation so that everyone is comfortable. Their policy is to be discreet in handling these matters. Which they were, until the scantily clad girl made it national news.

I think when you purchase a ticket, you are subject to the rules of that airline, and it also has a disclaimer saying they reserve the right to refuse to allow you on that flight if you are not complying with their standards for behavior, including dress and language.


tk
1) Southwest airlines does not have a dress code therefore there is no dress code to enforce except for the decency laws in the state the plane happens to be sitting in at the time.

2) Because she was not breaking a dress code southwest was way out of line for attempting to enforce an arbitrary standard on one customer on one particular flight despite a suppossed customer complaint.

3) The correct southwest response should have been to offer the offended customer accomodations on the next flight if this person was so seriously impacted. In other words they should have nicely told the complainer to mind their own business or take the next plane out.

4) How dare southwest try to impose the morale views and fashion standards held dear by one customer on another. They had the duty to tell the complainer that they live in a diverse world and the other passenger was doing no wrong and has a right and privledge to dress as they please as long as it is lawful. I hope she sues to make a point here


mo2dajizzo
You ought to able to see that all of this is nothing more than a "stunt" for a little bit of fame. And she might "get paid" too.

But SouthWest had better get those camera's out so that people can see exactly how she was wearing those clothes. I know they didn't pull her off of the plane with her skirt looking like that. She must have had it raised higher to get the attention she needed to follow-through on her plans.

And I'm not player-hatin', I'm just sick and tired of people trying to get over by using bogus lawsuits, which is what she's really trying to do.

She was hoping she would get a "negative" response from that company because it would help her plans.

Pay attention. You'll see.


Manny
Rating
I can't find it either. Why do you want it though? This sounds like a really exceptional circumstance. I'm sure that once you have a bit of common sense you would not be in breach of any 'dress code'. I guess nothing that is going to require parents of young children to cover their eyes would be appropriate.
Though in saying that, I have been amazed in recent years of what people choose to wear when flying. I don't need to see your underarm or chest hair when I 'm sitting next to you. Don't you agree?


James E
Rating
I think that it is a businesses right to decide what is acceptable to them. I mean some businesses have a "No Shoes, No Shirt, No Service" policy. A business reserves the right to serve and not serve who they please. Southwest was right in the fact that, that is their decision. If you don't like the fact that they don't allow that on their aircraft fly someone else. It's that simple. They weren't discriminating by age, race, gender or religion. So Southwest Airlines didn't not break any laws. They were practicing their legal right. It's irrelevant that people in schools dress that way they have a right to their own standard. Such as restaurants requiring a Coat and Tie. The movie star argument is also fairly weak since NONE have ever flown Southwest. It's an all coach carrier what movie star would fly coach. And it doesn't matter what the people before them have done as you well see in the link I posted. A business does not have to have a dress code to enforce one. Laws do not regulate any of a businesses regulations regarding to dress code as long as they aren't an OSHA violation. Half these people are speaking from what they think is right and not what is legal. Law does not regulate businesses right to refuse customers based on dress OSHA aside.


delco714
They don't have one.. i heard that on the news.. lol.. once again.. they don't have one (that's the news i was referring to)


Jaime B
Rating
I'm not sure there is one...


debramune
As others have said Southwest Airlines does not have a passenger dress code policy.

Others have said that a business has the right to enforce a dress code on its customers as well as its employees. While that is correct it is not correct in this situation. For example many restaurants and other businesses have a “no shirt, no shoes, no service” policy. That policy is posted for all to see. It is enforceable upon everyone.

In this case a lovely lady gets on a plane to fly from one city to another. She is not dressed in a manner that I have not seen hundreds of other people dressed while flying and no different than I have seen thousands of people dressed while shopping or in restaurants. I have flown with men wearing sleeveless T-shirts with shorts and flip flops. I have flown with women wearing hot pants and a strapless halter top on different airlines and Southwest Airlines.

As it has been said by many including Southwest Airlines. The airline in question does not have a dress code policy. While they do reserve the right to refuse service to anyone they had ample opportunity to refuse service to Kyla Ebbert many times before she boarded that plane. They could have refused her service when she purchased the ticket. They could have refused her service when she arrived at their gate. They could have refused her service as they checked her ticket at the gate. They could have refused her service as she boarded the plane. Each of those points are points of contact between the airline and their customer before the customer takes their seat on the plane. At each of those points Kyla Ebbert was accepted as she was dressed. It was only after she had taken her seat on that plane that anything was said to her about the way she was dressed. She was not being disruptive. She was not threatening anyone. She was sitting in her seat minding her own business when “Keith” approached her. In my mind Southwest Airlines had already given up its right to refuse her service unless she was being disruptive or threatening the safety of the aircraft and/or its passengers. While airlines and other businesses have rights so do customers and the traveling public.

Because someone does not like the way someone else is dressed does that give them the right to cause that person problems? Maybe I don’t like people in suits or perhaps I don’t like people wearing flip flops so what. I have the right to not like those things if I choose to not like them but that does not take away a persons right to wear flip flops or a suit.

If Southwest does not allow a person to dress a certain way then why have thousands of people dressed with less than what Kyla Ebbert was wearing flown on that airline with nothing being said to them? If a company is going to have a policy, of which Southwest does not have, then it should be enforced upon everyone and not just on one person. If that policy is a policy that affects the customers then that policy needs to be made public knowledge and made viewable to all of its customers.


simon limon
r u goin to slĂşt up at the airport? even southwest airlines has morals.





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