Changing airline ticket names?

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dcgirl

The "average" ticket you buy comes with a lot of restrictions--- this is what "non-transferrable" means. You can't transfer it to another person. I am sorry for your situation but this is exactly why you should read the fine print before you buy an airline ticket. You need to know exactly what the restrictions and rules are before you agree to the purchase. It's not the airline's fault that you did not read the contract before you entered into it. Your best bet now is to cancel the tickets all together; you will lose much of the value (in the US it is $100 per ticket) as a penalty but the remaining value can be applied to another purchase.

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Unfortunately this does happen from time to time. The terms and conditions are normally stapled to back of your tickets and they do state this cannot be done. It's for safety that they do not make changes to name. You may be able to change the destination though since you would be travelling alone, so check into that!

Paul McDonald

Bad news...

They likely will have a "change fee" or "cancellation fee" or might issue you "credit toward another flight" ... but it depends on the airline and the type of ticket purchased.

Happens to me every once in a while... that's just the deal.

The FlygirL

Under no circumstances do airlines change the passengers'names, be it ticketed or unticketed. All we allow is a misspelled letter or two. This is the usual problem especially during full flights when passengers need to correct even just the spelling of the names...Makes my head ache!!! Especially with PNRs from travel agents, they sometimes don't know they booked the passenger with the nickname, and not the full formal name, esp for bookings made over the phone with inexperienced passengers...You really need to make a new booking if you're changing the name of the passenger. For the ticket, you need to have it refunded...and purchase a new one for the new passenger.

steve w

Unfortunately, airlines do not let you change the name on tickets. It's a big drag and results in a lot of wasted tickets and lost money for customers. I feel for you because I've been there...

Terri

No you can't change the name.

No matter what the reason is, they cannot change it.

What they CAN do is change the flight itinerary, though there will be a penalty and any added fees if the flight you change it to is greater than the flight you originally reserved.

James

this was on watchdog. it worked cheaper for the person to change their name by deed poll than change the ticket name

dixidan_2000

Unfortunely some airlines are like this, ring them again and ask to speak to someone higher up. You never know it may make a difference.

The-she

I would check with your insurance company to see if they will pay out as it is not any of your faults & if they do, book up & take one of your friends.
Hope you get this sorted

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