nena aka NENA
|
geeeeezzz, show 'em the door!!!!!!!! |
|
Nothin' Special
 |
Depends on the business.
But in my experience (Receptionist for a very large orthopedic office where most of the people were angry and in pain), it's usually best to "Kill them with kindness".
No matter what they say, what they call you, or what they blame you for, just smile, nod, and act as if they're not getting on your nerves at all. |
|
Rode|ette Û©
|
keep on smiling...
but, not too much they might think you're making fun of them... |
|
Sandi A
 |
Just remember when you're dealing with difficult customers, their already irritated about something, so the last thing you want to do is irritate them even more. Do your best to be polite and kind, don't respond to their negativity or it'll just make matters worse. If you can't help them solve the problem, then give them to a supervisor who can. Point blank ask them what you can to fix the problem and see if can't be resolved. And don't take it personally. |
|
JENNIFER W
|
i worked at Lowes for a year and i learned you just have to kill them with kindness |
|
eezy_jex ®
 |
Hmmm.....
Call a bouncer ..... |
|
joon
|
If you don't know how, then maybe you should consider changing your day job. |
|
Jumpin' in the Dark
 |
Be cool and courteous even though you want to smack their a-stars (a**). Try to give them the most information about your product and do not try to "know-it-all" - if you don't know the answer, say so. If there's someone who is more knowledgeable than you are (say, your boss - salvation!) then refer the customer to him after you have done your best, of course. |
|
dave i am
|
always put this in your mind THEIR M O N E Y! |
|
Daniels Ultra gay!
|
Plead the fifth..Move along and ignore the customer or throw the book at the case...Call it a long day |
|
mackie
|
what do you mean difficult customers????
do fully understand what you ask???
difficult in what manner?difficult to understand???what is it?IM me ok |
|
annabelle p
|
Long patience even if you feel like strangling the irritating customer with your bare hands. Well, observe the rule: Customers are always right. I guess, one has to be sympathetic and listen to their complaint/s if they have one. Next, try to be as accommodating as possible and be pleasant at all times. Paste the sweetest smile on your face even if it hurts keeping the smile in place. Be polite, that's the key to keeping customers happy. Don't forget to say "Thank you" when they are done. |
|
diana
|
even how difficult they are to deal with we have to be patient enough and deal with it in a calm and respectful manner....besides the customer is always right and we have to protect our business' name by being polite and respectful to the buyers. |
|
komski
 |
Difficult costumers are really trying to influence you. They try to impose their power over you as a costumer by intimidating you. Don't let them win.
Be nice. Be nice until they are the ones who get intimidated! That's the best way to deal with them, go go go! |
|
分類ã•ã‚Œã‚‹
 |
smile
mostly like a menacing grin for me ^___^ |
|
Kristopher K
|
slap the piss out of them |
|
|
|
|
| |
|
News
Travel Topics
Travel Forum Travel Directories
Dictionary 
Travel
Forum 
Asia Pacific 
No Spam
Adult 
Gambling
Unfinished
Deception
Plagiarism
Not English
