Lola
 |
get to the bottom of the problem why they're angry and try to appease them. make a compromise and give them a discount if they bought your goods and through all this commotion, give a smile and keep a cool composure. good luck! |
|
?
 |
Tell them the boss will be back next week and they need to talk to him |
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jicarlo h
|
pull out a pistol and they will know what time it is then |
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Jared C
 |
Just keep on smiling . You may try to reson out, but NEVER EVER argue with a customer. because there's a saying "The customer is always right" no matter what, this true. remember without customers,then no you. |
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Limarc N
|
give them an extra meal free of charge... |
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cj
|
repeated......u still can't get rid of them.... get a new business....... |
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periwinkle
|
feelings first, facts second. |
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summitski
|
Give them the BIGGEST smile you've got. That always kills them:D & then do your appologizing. |
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ignoramous i
|
keep big stick with good handel behind desk |
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PESTE the REAL DOG
|
bite them |
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jan-na~♥~ and im luvin it
 |
show empathy and provide them solutions or options |
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Sathyre
 |
Don't take whatever issue they have, or whatever they say personally. Keep a straight face, apologize for the organization causing their frustration. And calmly try to help them out. |
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ces
|
You have to keep your cool.. smile
let them speak, genuinely listen to what they are saying
after that you have to be apologetic, show empathy, tell them that you understand their concerns..
let them be aware of your situation, but don't let it sound as if you're reasoning out
tell them that you will do something about their concern, the soonest possible time.. and then you have to give them updates/feedbacks |
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Asa Rica
|
smile, smile and smile until the customers calm down |
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Subic
|
I use a big stick with nails in it ;) |
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i pack a 44
|
let them vent their problem than look at them and say i am sorry that you feel that way..... |
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Steve C
 |
A big stick. |
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PG_13
|
just ride what he/she likes. |
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john
|
smile sacastically!!! i'm sure they will be more pissed off and they will just leave your store. worst thing would be if the customer will give you a shot before leaving. haha |
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