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ninee

Is the customer always right?


    



Show all answers


Bo.$$
Rating
IF
customer=me
THEN
'answer is' = 'YES'
ELSE
'answer is' = 'NO'


hushpuppy
no. but customers have rights


Avery Goodman
Rating
No- but remember if you treat them like they are not always right then you will find that they have left (never to return)


chesney c
Rating
Customers aren't always right but you have to pretend they are


kathy w
Rating
no. but customer's money always right!


foongwk140804
Rating
no.


A.Mercer
No. Also, usually a customer will pull this one out when the customer knows that he/she is in the wrong. A business is supposed to serve the customer but if a customer is taking advantage of the business then the customer is wrong and can be treated as so.

An example would be a pizza place I worked at years ago. A guy calls in a delivery. He waits five minutes and cancels it. He says he found a better deal elsewhere. He told us the deal and it would not have been profitable for us to do it. (we do not even know if his deal was real or not. By the sounds of it, it was something he had made up). We told him that we could not do that and we would just cancel the order. He started to argue with us and we told him sorry but no. He then decided that he wanted our pizza after all and wanted to go ahead with the order. The manager told him no. It was cancelled and it would stay that way. We were not going to deliver to him. Finally, the person told the manager the customer is always right. That is when I first heard that usually when a customer uses that line is when he/she knows they are in the wrong. The manager gave this guy the line and soon hung up the phone. The person was soon added to the do not deliver list because of his harrassing calls over the next few days. He tried to scam the place and failed. He was wrong.


Bean
Rating
No, its a popular misconception, more often than not they are in the wrong!


★ Cik Yaya ★
not always right.


Jedi K
if the shopkeeper always tell the costumer not right, they surelyleft the store and never come again. not very good marketing plan


lily
Rating
Depends on who you're asking..


god0fgod
Rating
No.


VK
Yes, according to the Marketing books.


b!daDar!
Rating
not really,but as a gud businessman,he/she shld perceive dat customer is always rite..when u accept dat u will do watever it takes so ur customer wont dissappoint with ur product @ service.. but usually customer has this thingking dat whatever they do is rite,somehow it just show their stupidness of not knowing da fact in the business situation..


cctt
sometimes u have to protect yr water face.. for me, if customer too much rude , we dont follow that matto "customer always right " . im just did a right thing only.. and i hv protect my water face if my customer let me down.. it is depends with my situation as well .but i'm still take care my attitude with my customers.


Bill
well it depends
usually that saying is about how and what cuntomers like its not like they say somthing like " the sky is gonna rain dogs and fish will somday rule mars"


s7evens
Rating
Nope, but they have right..


Lissa
That just a phony catchy saying. No not all customers are right on things, the workers aren't always right either.


Lucky Cat
oh, always.


Shah
They should be....hell Yaeh ! **** those Assholes ! Play it cool !



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