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DARYL

Have you ever just LOST IT when your phone call gets diverted to a Indian call centre?

good thing you cant reach down a telephone line, i would be in jail now

if your going to answer by saying why am i picking on Indians, don't waste your time as its obvious you don't live in Australia
Additional Details
jennifer im not talking about tele-marketing

koala and rogue i agree 100%

i rang 3 last night what should have been a 2 min call ended up 25 min just to explain i wanted a bill sent to me in the mail not direct debit

what a dumb country australia is becoming to allow this to happen, all i wanted was a aussie chick to say yes thats done, instead 25 min of fustration

of course maybe next time i will pay extra so i can speak to a aussie??

    



Show all answers


PLANET ROGUE-POP: 1
Rating
I can list hundreds of reasons why they give me reason to absolutely CRACK IT on the phone....i HATE Indian call centres..HATE THEM!

seriously, if I am calling the bank/phone company I expect to speak to someone who TALKS ENGLISH..

...a rumoured 500 jobs at ANZ Bank are going to be outsourced to India.

I dont understand why they even bother coming to Australia when all the jobs are being outsourced to their own country anyways...just stay there already....


Niagra Gash, getting nun
I cancelled my contract with bigpond because everytime I rang them I'd spend half an hour or more getting transferred from one bloody section to the next and then speaking with Indians that not only couldnt I understand, but they couldnt fvcking well understand me...
If its not enough that they give their retiring boss an 8 million+ retirement payout, they send our jobs overseas sacking hundreds of our own workers....

Australia used to be the lucky country....not any more


Dr House farted
It is so uncanny that you're asking this right now. Just last night i had to call 3 to sort out a problem with my bro's wireless internet router. I'm usually pretty good with these sort of things but i did need help and sure enough there was an Indian on the other end of the line. He was very pleasant but i had real trouble understanding his english through his very thick accent. Everything had to be repeated 3 or 4 times and i was truly getting the sh!ts. Anyways, turns out he had no idea what he was doing and so he transferred me to another guy in his department who was just as clueless. He kept putting me on hold while he 'referenced some information'. This particular Indian gent was very rude and i had just as much trouble understanding his English as the first guy.
Anyways, we got to a point where he asked me to click 'connect' on the routers software and it searched for a while before telling me that the router was not configured properly. I promptly read the message to this bloke and right after i did the phone went 'click' and we got disconnected. This was after over 45 minutes on the phone with them. I was sure that frigging curry muncher had had enough and hung up on me. I was that p#ssed off that I threw the phone across the room and the little aerial broke off it. Thats gonna cost me dollars now to replace.

What F**king Country do we live in???!!??

And its not just 3, every time i ring my ISP (optus) or Foxtel i get the same deal with the frigging Indians that i cant understand. Pisses me right off.

Haaaaahhhhhhhhhh, Thanks for letting me vent.


Mike
Rating
Yeah I agree.. and I heard on the radio the other day that some companies will put you on to Aussies if you pay extra.. that's a bit insulting.. why should we pay extra to have something the way it should be?? I think they should pay us to talk to Indians, and we talk to Aussies for free


• Koala • uÊop ɹÇpun
Rating
Oh I get frustrated all the time, in fact I DREAD rining any phone / bank company.
.....Even more so Telstra now announced if you want to speak to an Australia when you ring up for help, it will cost you extra ! (was in the news over the weekend)

Even ANZ bank is now using overseas call centres. Argghhhhh

What ever happened to Australian jobs put first !


tuppenybitz
Rating
YEEEEEEEEEEEEEEEEEEEEESSSSSSSSS

im an aussie in Canada and it is the same here and it makes me so mad
all i want is to talk to someone i can understand!
its pathetic


strine strumpet
Rating
It's absolutely frustrating, not to mention time consuming. I wouldn't mind if they could speak English, but it's such a jumbled mess, how on earth are we supposed to understand??

The most simple of requests turns into a total mind f*ck...why can't we just speak to other Aussies and have it dealt with promptly?!

I'm so glad you asked this question...wtf is our country doing?


Nicole G
Rating
Yes!!!! It's awful trying to explain to anyone over the phone, let alone someone who doesn't understand you, or someone you can't understand!

And Jennifer - there's a website you can go on and add your number so that they're not allowed to ring you, I put ours on there and I haven't heard a peep from telemarketers since!


Calor
Rating
All I have to say is yes. My frustration with all the Guptas fixing my problems is beyond words at this point. I have the accent down pat....


jennifer h
OOOHHH Yes indeed. And they often say I am calling you from Sydney. It shouldn't be allowed. I've tried several things I now ask for their name then I tell them to inform their manager never ever ring this number again. I don't get them often now so I think by saying that I have got through to some of them. I have tried asking them to wait a minute and go away from the phone untl they are sick of waiting but I think by doing that they ring you again another time.


tamara m
you don't have to pay extra to speak to an Aussie, all you have to do is say "sorry I can't understand your accent could you please transfer me to someone with a different accent"
works every time for me!


Box Monkey
Rating
How do you know it's in India? Australia has a large Indian population.





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