Is it possible to sue rail companies when they run replacement buses instead of trains?

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rookie

Your complaint has no merit. This matter would never even make it to the courts. Even if you had prepaid for the transportation you couldn't do it. Find a new way to get around or just get over it. Sorry!!!

Bob

No but if you could maybe the trains would not only run but even on time

micky k

as long as they get you to your destination there is not a lot you can do , if you get there over 1 hours later then the stated time of the journey you can send your ticket back in and ask for some compensation . Our rail network seems to be going down the pan like the rest off the companys in England , where we used to be a proud nation we now seem to be becoming a third rate nation .
We need to invest in our country now and stopp anyone and every one coming in and sponging of the state , when honest people work all there lives and never seem to get any benefits from it.

Rose

How do you know that 'some companies do no work at all' and that 'some deliberately drag it out' ?! Is this your pet theory, or do you have some evidence to support these claims?

Yes, it's inconvenient, but engineering works are advertised weeks in advance so you do have the chance to plan an alternative route or change your travel date.

The UK has a very extensive and old rail network and it's a massive job to check and maintain the condition of the track. Personally I'd rather have a little inconvenience on a Sunday than another 'Hatfield'.

Apple Shampoo

if they didnt have buses then you could try, but they are supplying transport. And they are probably doing work on the weekends because they must guess that less people need to go to work and school etc

Andy M

Network Rail is investing heavily in track renewals which are actually classed as "essential", because the track is worn out. The rail companies are not liable for compensation due to increased journey times, either at weekends or when a line is closed at short notice due to an incident such as a fatality.
Network Rail imposes severe penalties on contractors who overrun their allotted time to complete a job, so to state that some companies never do any work while others drag it out forever is an indication that you don't know what you are talking about. If you are so inconvenienced by weekend rail work, try National Express, who don't offer compensation either when their coaches get delayed by road works.

cmil8

you could sue, i guess, but it would be impractical, and you wouldnt win unless you could prove your point, and that you were damaged by this somehow. I dont know what to tell ya man. inconvenience is part of life.

LOL

not if it was planned

clairejoolz78

you can sue anyone for anything thesedays !!

frontera2

Engineering work is carried out at night and weekends as this is traditionally when the least amount of people are travelling. In London and the South East in particular, the mainstay of the railways' income is through commuting, hence it would not be practical to carry out engineering work mid-week except late at night.

When you purchase a ticket, the train operating company is obliged to get you to your destination (or make alternative arrangements if they can't) however there is nothing laid down in any of the Conditions of Carriage that states that they cannot provide a bus service instead of a train where circumstances dictate.

john b

No. They cover themselves in their conditions of carriage that you sign up to when you buy a ticket.

ry s

Beth

Unfortunately I don't think suing is the answer - the reason they do the work at weekends is because their are less commuters and they are disadvantaging "less" people apparently. All I can suggest is if they are delayed for some reason or trains are cancelled then you can write a letter of complaint. I have done this a couple of times when they have just decided to randomly terminate and often the train companies are very responsive and have sent vouchers often up to the price of the ticket - unfortunately it means you have to spend them on the trains, but it saves money.

Carpe Diem

Rather than sue, how about expressing your discontent and request a refund if hardship was caused.

pleeks

no, the company is not responsible for your inconvenience. They are offering a service and doing maintenance on their lines is actually making them loose money. They are already paying for your inconvenience.

spike4838

No. You can't sue them for this. They are still technically getting you from where you are to where you want to be.

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