Isnt this unfair?

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focus

Yes I feel that you should get a reduction in the cost of your stay due to the problem which is no fault of yours. I suggest you contact them before your holiday to sort something out. Remember you only booked this holiday because baby sitting was available!!!!!!!!

Pseudonym45

Yes. If they fail to provide a service that is advertised, then they will be in breech of The Sale of Goods Act 1979. Get in touch and see if they can do something for you. Good luck with it, and enjoy your hols!

Adele P

I would definately follow your complaint through, particularly if you feel it will spoil the quality of your holiday, check the small print first though, they may have a get out clause somewhere which covers them for this.

dave o

people do have short memories ......... err Mcanns

JohnnyOneLung

Why dont you just leave them in the appartment and pop over the road and have a nice meal and a drink.......

john s

It's a cryin' shame. Butlin's should care more about families.

lynsey m

Butlins is a family holiday so take them out with you. You can put them down for a nap during the day so they don't get tired and grumpy.

morgannelou

I can understand that you would like to spend some time with your partner, but think about the positives now you get to spend more time with your children as a family, the oppertunity might not arrise in the distant future.

Ivan R

Hello,

(ANS) Contact your local office of "Trading Standards" as this isn't on, its a misrepresentation if they are NOT going to provide a service they advertised.

Especially if you booked the holiday on the basis of having a childcare service or babysitting service (i.e. wouldn't have booked otherwise). This is especially relevant given the recent events in Portugal & the McCann case.

**Trading Standards should be in your local phone book or in a copy of the Thompsons Directory, or Yellow Pages.

Ivan

psymon

It is indeed unfair, and also false advertising and, yes, some compensation should be in order. Maybe you can find some other couples in the same boat at your Butlin's resort and work out some sort of baby-sitting rota...
What ever happens, don't let it spoil your holiday, make sure your kids have a good time and it'll all feel worthwhile.

Top Bird..!!

when u go on hols wiv ya kids are u not supposed to enjoy the time with them....as this is a 'family' holiday...why go on holiday if you want babysitters?...can't you do this at home and enjoy the time as a family while you are away...

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