Tiffany
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I work at the Fairfield Inn in Auburn Hills....I hate that too!! I guess they are in a hurry or they just hate their lives and don't realize that they need to respect us!! Hang in there!! :) |
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shannon
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why is anyone rude in the first place? Ive checked into hotels and the staff was rude- apparantly something bad has happend in their day and they are taking their frustrations out on you |
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kja63
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I'm never rude to anyone when I check in. However, if my reservation is not as I requested or if you make me wait for 20 minutes in line, or if my room is not ready when it's promised to be, or if you are rude to me, then rest assured I will speak up! |
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Night Wind
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Because we don't live in a perfect world and it takes all kinds to make it go around. Not everyone is rude. The ones that are rude make you more appreciate the polite guests. |
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PraiseBob
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Perhaps because they have either been in a car for several hours dealing with traffic and, perhaps, whiny kids or they are just coming from the airport where they were given all but a rectal exam because they forgot to remove that bottle of contact lens solution from their carry on bag. |
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psylockegurl
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i work at a resort, front desk, and i totally know what you mean. but the thing is that you can totally change their mood if you use the right attitude, i'm a psychology major so i'm very good about getting people to smile using different methods...... some people just are unreachable because their too high on themselves, oh well, sometimes you hafta just accept it and work with a smile :)
oh and check out our resort, it's nice so some people think they need to be snobby cuz their paying for a nice hotel: www.bayvalley.com |
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Cyrus J. M.
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Because they think they can get away with it, just like the guy that got 2 profiles w/the exact same Avatar for harassing Iris and myself on here. |
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americandreamboy4u
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generally they come tried after a long journey and wanted just get to their room as quick as possible not to be bothered a lot,so next time you see a new guest check in, dont ask too many questions,as I am also into the same bussiness I know it .Trust me. |
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tyler durden™
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because they got up in the morning commute to airport, wait, fly ,wait ,check in ,check out, get a cab, get to the hotel, they are exhausted....thats why. |
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drunken monkey
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They are tired from the flight or drive they just had so they will be grumpy. |
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pskomorn
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They are:
H ungry
A ngry
L onely &
T ired |
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jennytaylor13
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Because they're tired, and have been dealing with rude airline people the whole trip. |
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Fresh choice
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Possibly a miss understanding on your guest part. Some believe good service means wading hand and foot and settling for nothing less. It is possible that today's guest (hopefully few) are nothing more than just plain rude and it would be best for you to just consider the source. Sorry you are subject to the lack of courtesy. |
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Girls Just Wanna have Fun
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Chicago, Chicago, that toddlin' town.....Chicago, Chicago, I'll see ya around... that mobster influence, you know! |
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Jet
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They are usually grouchy from dealing with the airlines and airline personnel. Thank you for bringing this to my attention. I'll try to be nicer next time I check in. |
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Riss
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their tired and probably hungry |
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ikke d
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I'm not rude when I check in! I try to be polite for the person after the desk, they are just doing their work. Of course I expect the same back. Surely in more expensive hotels. |
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Bubbybaby
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They are tired and crabby possibly hungry too. Just keep being nice to them. Traveling and staying in strange beds for outrageous prices isn't fun. |
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Katie S
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First off, a lot of guests any more are NOT staying on leisure, which means they are probably starting off their trip by not wanting to be there in the first place!
Second off, even if there are leisure guests to consider, odds are they had a crappy flight in an uncomfortable seat with babies squalling incessantly, so they aren't starting their trips in the best of moods.
I'm not saying there's an excuse for rudeness, but there usually is a reasonable explanation besides malice toward you. |
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cynthetiq
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Travelling makes people angry. By the time we have reached the hotel, we are at our wit's end. I recognize when I am doing this myself and I try to apologize right away (I'll admit, I'm not perfect at this...) because it is definitely not the hotel staff's fault that I had a bad day. |
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i luv penguins =0p
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im not ... im a princess ... some ppl just have bad attitudes =0) |
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Heather
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hmm...I'm never rude when checkin in...do you work at a hotel or something and run into this problem? I've not seen it myself in my experience.... |
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Jeremy
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They are irritable & tired from traveling so much. Also,they may get the feeling that they are famous,since they are checking in a "nice" hotel,or the best room available. Hope this answers your question. |
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Caffeinated
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Jetlag or a long drive with the entire family in the car could make anyone feel grumpy and behave rudely. Smile, be courteous, and don't take it personally-tired people are rarely on their best behavior. |
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